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Ardent

         AB Ardent is a dental manufacturing company based in Arlandastad, Sweden. The company is focused on the development of restorative filling materials such as light curing composites for aesthetic restorations, amalgam alloys and accessories.

         We have more than 50 years experience in the development of high quality filling material and service for dentists worldwide while continuously focusing on high standards and advanced technology.

         AB Ardent incorporates all necessary functions - R&D, manufacturing, regulatory affairs, marketing and sales - enabling us to support our customers with all services expected from a leading professional company, in its field. We supply our products to dental distributors in more than 70 countries worldwide and in turn to end users, both under our own brand or as private label. Our staff and their enthusiasm are one of our greatest assets, creating a stimulating working environment.

        Our mission is to provide the latest technology in material manufacturing in accordance with the highest standards and to distribute these materials to the global dental community at competitive prices. We simply want to provide our customers with the best value for money!

 

Organization

         AB Ardent�s organization maximizes the potential within our business and facilitates the coordination of each department ensuring easy communication with our clients.

 

Production

         As one of the world�s leading manufacturers of dental filling materials we have heavily invested in our production department, which is one of the core areas in our company. At our factory we produce some of the highest quality dental materials using advanced technology and the latest in machinery development.

         Our products and operations are characterised by high and continuously improved quality in order to meet our customers expectations.

          The production of our amalgam alloys are a result of a unique concept and process, involving the latest development in water atomization. Our staff in this department, who have over 30 years experience, are qualified experts in their field. Our composites and accessories are developed with latest available technology in terms of raw materials, chemical compositions, physical properties and batch to batch stability. The entire processes are continuously monitored, involving physical and handling tests which are carried out at our laboratories according to ISO 4049. Control and quality assurance procedures are systematic and precise which allows us to refine the process and continue to evolve.

          Effective planning and logistics are of the utmost importance to our packing & shipping department and therefore plays a vital role in the whole process.

 

Research & Development

        The main aim of this department is to research new products that have potential strategic benefit to the company in maintaining its position as one of the leading dental filling material manufacturers. Existing products are also continuously examined in a search for improvements or adjustments, that may give us a more competitive edge in an ever changing market. It is our aim to commercialize the research discoveries that are made which in turn will benefit our customers and patients.

        At Ardent we are aware of the importance of sharing knowledge and therefore our in-house research also involves liasing with our sales department, in order to materialize our customers requirements. We also collaborate with universities and faculties worldwide in an effort to maximize our research base and hopefully our success rate in enhancing both the quality of dental care and Ardent�s product line.

        At Ardent, Research & Development is our key to the future.

Quality

Quality Assurance Function

       The Quality Assurance System applies to all activities of the company and combines a responsible management structure. This defined set of processes and procedures ensure that the requirements of the customer are satisfied. The quality management system is also designed to meet or exceed the requirements of the ISO 9001:2000 and ISO 13485:2003.

       Products are manufactured in accordance with the appropriate standards and are CE marked in accordance with the Medical Devices Directive 93/42/EEC.

       The quality management system is certified by Nordic Dental Certification, Norway and is reviewed on an annual basis.

Regulatory Affairs

        Over the past several years we have dealt with product registration in different countries all over the world. We liase with our customers in order to obtain information on all the relevant laws and regulations as well as providing documents necessary for company and product registration, which are applicable in various countries.

         We ensure that the product which is to be placed on the market complies with the regulatory requirements in each individual market. Documents such as �Free sales certificate�, �Declaration of conformity� and �Certificate of analysis� are available upon request for both potential and existing distributors.

Clinical Studies

        We currently have a limited number of clinical studies that are available at the moment, but more are scheduled and in progress for the future. These have been carried out in order to obtain objective information about the clinical performance and the quality of our products. The importance of evaluating our products to obtain as much information as possible is a key point in our continued progress and development which may provide information about areas that could be improved. The results of these clinical studies can substantiate our claims and in turn contribute to ongoing development in the field.

Complaint Process

       It is essential to us that we have a complaint process in place that is easily understood by our customers. It is our aim to provide both the best products and services to our customers and therefore appreciate feedback regarding any such complaints or indifferences in product standards that may arise. This gives us the possibility to tackle the issue immediately and prevent future complaints, while in turn assuring that this problem will not occur again in the future.

Link:   http://www.ardent.se